Goddard Veterinary Group South Woodford

Goddard Veterinary Group South Woodford is an RCVS-accredited branch of the Goddard Veterinary Group, part of Vets Partners. The clinic offers routine consultations and preventive care, with in-house blood testing and X-ray listed on its website, alongside dental and neutering services. For out-of-hours emergencies, care is provided via Wanstead Veterinary Hospital on a 24/7 basis.

Services

•Routine and preventive care: consultations, initial check-ups, vaccinations, flea and worm treatment, microchipping, weight and diet advice, wellness health screens, and nurse clinics. Recent reviews mention first vaccinations for rescue cats and calm handling during general check-ups for anxious pets.
•Diagnostics and procedures: in-house blood testing, X-ray, neutering, and dentistry are listed on the clinic website.
•Travel and certification work: the clinic lists Animal Health Certificates, and reviews specifically mention fit-to-fly paperwork, rabies vaccination, and support correcting travel-related paperwork issues.
•Broader clinical areas listed by the practice: internal medicine, cardiology, orthopaedic surgery, laparoscopic surgery, soft tissue surgery, and ophthalmology. One recent review also mentions a follow-up eye appointment, and another highlights a BOAS assessment for a French Bulldog.
•Emergency and training arrangements: 24/7 emergency care is provided via Wanstead Veterinary Hospital, and the practice is also listed as a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Jose (vet): praised for being communicative, supportive, and friendly during a first vaccination visit for new rescue cats.
•Adam (vet) and Thomas (nurse): highlighted for helping with fit-to-fly certificates, rabies vaccinations, and a BOAS assessment, with one owner saying they went above and beyond when travel information turned out to be wrong.
•Ahmed: singled out for being positive, professional, and attentive, including remembering pets’ and owners’ names and helping make visits feel less daunting.
•The wider team: repeatedly described as calm, gentle, and reassuring with nervous cats and dogs.

Reviews

Goddard Veterinary Group South Woodford has a 4.7-star Google rating from 127 reviews.

•Recent reviews are mostly very positive, with owners describing the team as friendly, caring, and good at putting anxious pets at ease during appointments.
•Several comments focus on calm handling: a cat that usually hates vet visits was described as unusually relaxed, and a nervous dog at a follow-up eye appointment was said to be spoken to throughout and handled with care.
•There is also praise for practical help beyond routine appointments, especially around fit-to-fly certificates, rabies vaccination, and a BOAS assessment.
•A small minority of feedback is negative, centred on front-desk manner, complaint handling, and one reviewer’s view that fees were high for the service received.

Reviews for Goddard Veterinary Group South Woodford

Note: Showing the 10 most recent Google reviews out of 127 we track in total. Recent reviews may not be representative of overall sentiment.

Laura Durward

1 month ago

We took our new rescue cats here today for their first vaccinations and we cannot recommend the practice enough. The receptionist was warm and professional and Jose, our vet, was really communicative, supportive and friendly - thank you!

Muge Odacı

2 months ago

Richard Jones

Always friendly staff who love animals.

Hannah Foster

8 months ago

Our cat, Rambo, is a new patient of this vet clinic. We went today for an initial check up and treatment and could not have been more impressed with the service. Rambo usually hates vets but was so calm around everyone there. This is an excellent, thorough and caring veterinary clinic. We feel lucky to have found them for Rambo.

theneone

Been going here for years. Good vets and staff but recent experience means going to 2 stars and unlikely to return. Responding to your request for more information. I escalated my complaint about your very rude secretary / receptionist at the front desk in South Woodford all the way up to the area manager and then the MD who basically just shielded her. I’ve now reduced your rating to 1* because you just send standard responses too all bad feedback. To all the 5* feedback I was also happy with this group. Try having a real problem though and see where that gets you. A company’s real test is how they fix problems and their culture. This place … not good. Editing following response: One of the benefits of platforms like Google Reviews is that they help highlight poor service and hold businesses to account. I hope this encourages you to reflect and improve, so that others don’t have the same experience I did. We’ve since moved to a new clinic where the service has been far more professional. It feels like your practice has come to rely on being located in an affluent area, assuming people will simply pay high fees regardless of the standard of service. That approach is increasingly out of step with what people come to expect. We didn't have a nice experience and expected to be treated much better.

richard siddle

11 months ago

I have been with Goddard at another practice for 5 years and was directed here to get fit to fly certificates for my 2 dogs. We also had rabies vaccines and for our Frenchie a BOAS assessment Adam the vet and Thomas the nurse were exceptional. We were given wrong info by our travel company but both Adam and Thomas went over and above to ensure our dogs and us did not have problems. I can not recommend this branch enough. They are the best I have dealt with.

Francesco Minio

1 year ago

Today I brought my dog Carlos in for a follow-up eye appointment. He usually gets anxious during vet visits, so I tend to wait outside. This time, I stayed in the room—and I’m really glad I did. The team handled him with such calm and care, speaking to him throughout and making sure he felt safe and comfortable. It was clear they knew how to put animals at ease, and it honestly reassured me as much as it did him. Thank you again—this kind of approach makes a big difference.